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HOWARD
RAIFFA |
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The Art & Science
of Negotiation.
"There
is no shortage of disputes."1a
" . . . [I]t’s not what is said in
negotiations that counts, but what isn’t said. Very
often the strategic essence of a negotiation exercise is
merely a waiting game with self-imposed penalties
(embarrassment) for delays."1b*
A final word
of advice: don’t gloat about how well you have done."1c
. . . [I]n
most conflicts, the main part of the problem – and a
necessary preliminary to analysis – consists in getting people
to talk and listen to one another."1d
Disputants
often fare poorly when they each act greedily and
deceptively."1e
BUDDHA
Executives .
. . frequently assert that they’re not interested in the role of
the intervenor in conflicts because that’s not what they do as
businessmen. It always gives me special pleasure when, during
seminars on negotiation, such executives realize that mediating
conflict is what they do all the time in the internal management
of their organizations. Executives rarely think of themselves
as mediators, even while they mediate."1f DRUCKER
Often,
disputants fail to reach an agreement when, in fact, a
compromise does exist that could be to the advantage of all
concerned. And the agreements they do make are
frequently inefficient: they could have made others
that they all would have preferred. It is here that
systematic analysis can be of service to the negotiator,
facilitator, mediator, arbitrator, and rules manipulator."1e
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Howard Raiffa (1924- ).
The Art & Science of
Negotiation. The President and Fellows of Harvard
College, 1982. Cambridge, MA: Harvard University Press.
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Negotiation Analysis: The Science and Art of Collaborative
Decision Making.
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Howard Raiffa, John Richardson, and David
Metcalfe. Negotiation
Analysis: The Science and Art of Collaborative Decision
Making.
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Smart Choices: A Practical Guide to Making Better Decisions.
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John S.
Hammond, Ralph L. Keeney, and Howard Raiffa.
Smart Choices: A Practical Guide to Making Better
Decisions.
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Decision Making: Descriptive, Normative, and Prescriptive
Interactions.
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David E.
Bell, Howard Raiffa, Amos Tversky.
Decision
Making: Descriptive, Normative, and Prescriptive
Interactions.
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Decisions with Multiple Objectives: Preferences and Value
Trade-offs.
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Ralph L.
Keeney, Howard Raiffa, and Richard Meyer,
Decisions with Multiple Objectives: Preferences and Value
Trade-offs.
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Applied Statistical
Decision Theory.
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Howard Raiffa and Robert
Schlaifer.
Applied Statistical Decision Theory.
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Introduction
to Statistical Decision Theory.
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John
W. Pratt, Howard Raiffa, and Robert Schlaifer.
Introduction to Statistical Decision Theory.
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Harvard
Business Review on Decision Making.
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Peter F.
Drucker, Howard Raiffa, Alden M. Hayashi, John S. Hammond,
and Ralph L. Keeney.
Harvard
Business Review on Decision Making.
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Interesting Link
Howard Raiffa, Co-Director of the
Negotiation Roundtable
http://www.pon.harvard.edu/about/scommittee/hraiffa.php3
Program on Negotiation (PON)
at Harvard Law School.
PON
is a consortium of faculty, students, and staff at Harvard
University, Massachusetts Institute of Technology, and
Tufts University.
http://www.pon.harvard.edu/main/home/index.php3
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*
Italics in the original.
2
Howard Raiffa (b. 1924 ).
The
Art & Science of Negotiation.
The President and Fellows
of Harvard College, 1982. Cambridge, MA: Harvard University Press.
a Part I: Overview, at 7.
b
Part II: Two Parties, One Issue. Chp. 6: The
Role of Time, at 78.
c
Ibid., Chp. 9: Advice for Negotiators,
at 130.
d Part V: General
Concerns. Chp. 24: Getting People to Communicate, at 337.
e Ibid., Chp
25: Ethical and Moral Issues, at 345.
f
Ibid., Epilogue, at 357.
g
Ibid., at 358.
MK-BOOKS-RAIFFA-20040412.
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